Gambana.com - Free game downloads

Most products have similar installation processes. Download the installer file from the product's page or the download URL provided for purchased products. We recommend saving the installer on your Desktop or other easy-to-find location. To install the product make sure the entire installer file has finished saving to your hard drive. When download is finished close all other applications, double click on the *.exe file and follow the instructions that are given.

Each product has a different set of system requirements. Please refer to the product's page to find the requirements for the specific product you are trying to use.

Unless otherwise stated, you may expect to receive the product electronically.

If you wish to uninstall a product from your Windows computer, please follow these steps:

1. In your Start menu, go to the program group for your product and select the "Uninstall" option for your product.
2. If the Uninstall option doesn't appear in your Start menu, try to locate the uninstaller file, "unins000.exe" in the product's program folder.
3. If you cannot access the uninstaller or the Uninstall option, use "Add/Remove Programs" in your Windows Control Panel to uninstall the product.

This might be because the product was previously installed and used on your computer, and was uninstalled. Please purchase the product from our site to use the full version.

Unfortunately, trial periods cannot be extended. Purchase the product to get an opportunity to fully experiment with it.

You need an Internet connection to download, install and register the product. Once the product is registered, you can use it offline as long and as often as you want. Please note that offline use does not apply to products that have been specifically designed to be used online such as MMORPG (Massive Multiplayer Online Role-Playing Games).

At this time we support online credit card orders only.

Your credit card will be charged when you submit the order.

All prices listed are in U.S. dollars. Orders outside the United States must be charged to a credit card that can make international purchases. The price in your country's currency will depend on the exchange rate on the day you make your purchase. There will be no shipping surcharges on our downloaded products, because they are downloaded directly from our servers.

At present we are not required to collect sales tax on digital goods sold to U.S. customers. Though depending on how current Internet tax laws change sales tax may be collected. The amount of sales tax collected is in accordance with the policies of your tax jurisdiction.

Email confirmation messages refer to one order and provide only one order number. If you believe that multiple charges took place, please contact us as soon as possible. Be sure to include your name, email address used when you purchased the product, name of product purchased, and all the transaction numbers associated with the multiple charges.

We have taken great precautions to ensure that your credit card information is sent directly to the credit card processor in a secure manner. We use SSL Encryptions that protects you by ensuring that nobody but you and the credit card processor will see your card.

In order to register and unlock full version of the product you must purchase it first. Once you have purchased a product, you will receive a confirmation e-mail message with instructions on how to register your product.

If you did not receive a confirmation email message you may have entered your e-mail address incorrectly at the time of purchase. Also please check any email filters and junk mail folders for the email. If this does not solve the problem, contact us. Please be sure to provide your full name, your email address used during purchase and name of product purchased, so that we can locate your order.

Please contact us providing your full name, name of product purchased and the date you purchased it. We will look up your order, and change your email address in our database.

Please double check that you are entering the code exactly as it is delivered in your registration email. The code must be spelled and capitalized exactly as it appears in the email. Also note that Gambana unlock keys do not work for products downloaded at any other website. If you have installed a different version of the same product (from a different Website), please delete it, then download and install the Gambana.com version. If you are still having problems with unlocking the product please contact us. Please be sure to provide your full name, your email address used during purchase, name of product purchased and order ID, so that we can locate your order.

If you have reformatted your system, changed the hardware or decided to use the product on another computer, you will need to re-download and re-register it. You do not have to repay to re-register your product.

First, download and install a new copy of the product. Then open it and click on the "Already Paid" button. Enter registration code and enjoy full version of the game.

We believe that customer satisfaction is the highest priority. Thus, if you are experiencing a problem with your product, we strive to assist you in making your product work properly. If we are unable to solve the problem you are having, you can then submit a refund request. Your refund request will be considered if - you have permanently deleted and destroyed all files associated with the product from your system; - the refund period has not yet expired. Refund period is 72 hours from the time of purchase. If you have already submitted a support request within 72 hours of purchase, you do not need to submit a refund request at this time. Your refund will be honored if your first support request was received by us within the refund period.

To request a refund please contact us within 72 hours of your purchase. Be sure to include your full name, order ID, email address used at the time of purchase and the reason for returning the product. We strive to respond all e-mails within 3 business days.

Please allow seven to fourteen business days for your refund to be processed. Your financial institution determines the date the credit will appear on your credit card statement. Please do not submit multiple requests in order to expedite your refund, actually it may slow the processing of your original request.

All digital products presented by Gambana.com are shareware. They are released on a trial basis which allows you to get a free download of the software and try products without risk. This gives you an opportunity to evaluate products before purchasing them.

Unless otherwise stated, each purchase from Gambana.com is a one-time charge only. Paying for the product once, you may use it as often as you like.

Please contact us and tell us the problem and URL where you are having it. We strive to get back to all issues within 3 business days.